Training
Compliance Training Delivered By Experts
Practical, Cost Effective Compliance Training to Organisations and Individuals.
Our training courses allow delegates to expand their IT, business and management skills. Case studies provide valuable insight and opportunity for individual assistance from our experienced trainers.
Delegates can expect a carefully designed training experience with a balanced mix of presentations, exercises and group discussions. In this way the courses will provide lasting benefits to both the delegate and their organisation.
Our course developer and main Tutor, Bal Matu, has over 20 years of experience in quality consultancy and is noted for his contributions to Management System Certification schemes, his commitment to teaching, and his auditing experience. As a Tutor he has the ability to draw upon practical business experience and to engage delegates in activities that expand their abilities as professionals.
On-site training is a very affordable and convenient way to train a team of people because you save significantly on travel and productivity costs. Training can be scheduled when it is convenient for you. Our tutors welcome input from the training coordinators and delegates and can emphasise particular course topics that are important to your organisation.
The following courses can be tailored for onsite training:
Benefits include
Reduced cost
Reduced travel
Tutors with years of real-world experience
Schedule training to suit when you need it
Confidential discussions during classes
Tailored to your needs
ISO 27001 Internal Auditor Training
PECB Accredited ISO 27001 Lead Auditor Training
ISO 20000 Internal Auditor Training
Auditor & Assessor Training
ISO 27001 Internal Auditor Training
This course is provided on an in-house basis and can be tailored to suit your specific needs. The training provides delegates with an understanding of ISO/IEC 27001, the International Standard for Information security, and provides practical training in the techniques of Internal Auditing.
How will your company and you benefit?
Exercises are based on a Case Study which will help delegates to relate the requirements of the standard to their own business environment. Following the training delegates will be competent to host external audits and to plan, perform, report and follow-up internal audits.Who should attend?
Quality Managers Security Managers Facilities Managers Internal Auditors Quality Co-ordinators IT Support staffWhat makes this training superior?
- Trainer is a Lead ISO/IEC 27001 Auditor with over 20 years of auditing experience in the IT sector
- Uses an IT Security Management specific Case Study
- Can be tailored to use your own internal audit processes
- Can use a live auditing exercise within your workplace
Content
The standard training includes the following- ISO/IEC 27001 and Information Security Management
- Auditing Terminology
- Auditor responsibilities
- Types of audits
- Planning audits
- Creation and use of Checklists
- Questioning techniques
- Recording objective findings
- Presenting findings to Management
- Post audit activities
Number of delegates
Due to the practical nature of the training delegate numbers are restricted to 10Tailoring
The training can be tailored, for example it is possible to tailor the training to convert existing TickIT or Quality Auditors to ISO/IEC 27001 Information Security Auditors.PECB Accredited ISO 27001 Lead Auditor Training
Summary
This five-day intensive course enables participants to develop the necessary expertise to audit an Information Security Management System (ISMS) and to manage a team of auditors by applying widely recognized audit principles, procedures and techniques. During this training, the participant will acquire the necessary knowledge and skills to proficiently plan and perform internal and external audits in compliance with ISO 19011 the certification process according to ISO 17011.Based on practical exercises, the participant will develop the skills (mastering audit techniques) and competencies (managing audit teams and audit program, communicating with customers, conflict resolution, etc.) necessary to efficiently conduct an audit.
Who should attend?
- Internal auditors
- Auditors wanting to perform and lead Information Security Management System (ISMS) certification audits
- Project managers or consultants wanting to master the Information Security Management System audit process
- CxO and Senior Managers responsible for the IT governance of an enterprise and the management of its risks
- Members of an information security team
- Expert advisors in information technology
- Technical experts wanting to prepare for an Information security audit function
Learning objectives
- To acquire the expertise to perform an ISO/IEC 27001 internal audit following ISO 19011 guidelines
- To acquire the expertise to perform an ISO/IEC 27001 certification audit following ISO 19011 guidelines and the specifications of ISO 17021 and ISO 27006
- To acquire the necessary expertise to manage an ISMS audit team
- To understand the operation of an ISO/IEC 27001 conformant information security management system
- To understand the relationship between an Information Security Management System, including risk management, controls and compliance with the requirements of different stakeholders of the organization
- To improve the ability to analyse the internal and external environment of an organization, its risk assessment and audit decision-making
Course Agenda Day 1: Introduction to Information Security Management System (ISMS) concepts as required by ISO/IEC 27001
- Normative, regulatory and legal framework related to information security
- Fundamental principles of information security
- ISO/IEC 27001 certification process
- Information Security Management System (ISMS)
- Detailed presentation of the clauses 4 to 8 of ISO/IEC 27001
Day 2: Planning and Initiating an ISO/IEC 27001 audit
- Fundamental audit concepts and principles
- Audit approach based on evidence and on risk
- Preparation of an ISO/IEC 27001 certification audit
- ISMS documentation audit
- Conducting an opening meeting
Day 3: Conducting an ISO/IEC 27001 audit
- Communication during the audit
- Audit procedures: observation, document review, interview, sampling techniques, technical verification, corroboration and evaluation
- Audit test plans
- Formulation of audit findings
- Documenting non-conformities
Day 4: Concluding and ensuring the follow-up of an ISO/IEC 27001 audit
- Audit documentation
- Quality review
- Conducting a closing meeting and conclusion of an ISO/IEC 27001 audit
- Evaluation of corrective action plans
- ISO/IEC 27001 Surveillance audit
- Internal audit management program
Day 5: Certification Exam Prerequisites
PECB Certified ISO/IEC 27001 Foundation Certification or basic knowledge of ISO/IEC 27001 is recommended.Educational approach
- This training is based on both theory and practice:
- Sessions of lectures illustrated with examples based on real cases
- Practical exercises based on a full case study including role play scenarios and oral presentations
- Review exercises to assist the exam preparation
- Practice test similar to the certification exam
Examination and Certification
- The “PECB Certified ISO/IEC 27001 Lead Auditor” exam fully meets the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competence domains:
- Domain 1: Fundamental principles and concepts of information security
- Domain 2: Information Security Management System (ISMS)
- Domain 3: Fundamental audit concepts and principles
- Domain 4: Preparation of an ISO/IEC 27001 audit
- Domain 5: Conducting an 27001 audit
- Domain 6: Closing an ISO/IEC 27001 audit
- Domain 7: Managing an ISO/IEC 27001 audit program
- The “PECB Certified ISO/IEC 27001 Lead Auditor” exam is available in different languages (the complete list of languages can be found in the examination application form)
- Duration: 3 hours
- For more information about the exam, refer to the section on PECB Certified ISO/IEC 27001 Lead Auditor Exam
- After successfully completing the exam, participants can apply for the credentials of PECB Certified ISO/IEC 27001 Provisional Auditor, PECB Certified ISO/IEC 27001 Auditor or PECB Certified ISO/IEC 27001 Lead Auditor depending on their level of experience. Those credentials are available for internal and external auditors
- A certificate will be issued to participants who successfully pass the exam and comply with all the other requirements related to the selected credential
- For more information about PECB Certified ISO/IEC 27001 certifications and the PECB certification process, refer to the section on ISO/IEC 27001 certifications
General Information
- Certification fees are included in the exam price
- A student manual containing over 450 pages of information and practical examples will be distributed to participants
- A participation certificate of 31 CPD (Continuing Professional Development) credits will be issued to participants
ISO 20000 Internal Auditor Training
This course is provided on an in-house basis and can be tailored to suit your specific needs. The training provides delegates with an understanding of ISO/IEC 20000, the International Standard for IT Service Management, and provides practical training in the techniques of Internal Auditing.
How will your company and you benefit?
Exercises are based on a Case Study which will help delegates to relate the requirements of the standard to their own business environment. Following the training delegates will be competent to host external audits and to plan, perform, report and follow-up internal audits.Who should attend?
Quality Managers Service Managers Internal Auditors Quality Co-ordinators Service Support staffWhat makes this training superior?
- Trainer is a Lead ISO/IEC 20000 Auditor with over 20 years of auditing experience in the IT sector
- Uses an IT Service Management specific Case Study
- Can be tailored to use your own internal audit processes
- Can use a live auditing exercise within your workplace
Content
The standard training includes the following- ITIL Framework
- ISO/IEC 20000 and IT Service Management
- Auditing Terminology
- Auditor responsibilities
- Types of audits
- Planning audits
- Creation and use of Checklists
- Questioning techniques
- Recording objective findings
- Presenting findings to Management
- Post audit activities
Number of delegates
Due to the practical nature of the training delegate numbers are restricted to 10Tailoring
The training can be tailored, for example it is possible to tailor the training to convert existing TickIT, Quality or Information Security Auditors to ISO/IEC 20000 Auditors.Auditor & Assessor Training
This course is provided on an in-house basis and can be tailored to suit your specific needs. The training provides delegates with practical training in the techniques of Internal Auditing.
How will your company and you benefit?
Exercises are based on a Case Study which will help delegates to relate the requirements of the standard to their own business environment. Following the training delegates will be competent to host external audits and to plan, perform, report and follow-up internal audits.
Who should attend
- Quality Managers
- Internal Auditors
- Quality Co-ordinators
- Project Managers
What makes this training superior?
- Trainer is a Lead Auditor with over 20 years of auditing experience in certification auditing
- Case Study based
- Can be tailored to use your own internal audit processes
- Can use a live auditing exercise within your work place
Content
The standard training includes the following:
- ISO 9001
- Auditing Terminology
- Auditor responsibilities
- Types of audits
- Planning audits
- Creation and use of Checklists
- Questioning techniques
- Recording objective findings
- Presenting findings to Management
- Post audit activities
Number of delegates
Due to the practical nature of the training delegate numbers are restricted to 10
Tailoring
The training can be tailored, for example it is possible to tailor the training to convert existing Quality Auditors to Internal ICT or Software Auditors.
To discover more or request a quote please complete the form below and one of our team will be in touch to assist you.
Testimonials
"Excellent and clear interactions from quotation stage, right through to project completion. Cannot thank Develop Capability enough for making the experience of renewing our CE and CE Plus, commercially and operationally professional; but enjoyable”
Mike Kilgannon
Operations, SHS Pathology Ltd
5/5
“The whole process was smooth and it was a pleasure to work with Develop Capability Ltd, who were very professional”
Nick Walker
Information Security Manager, Synalogik Innovative Solutions Ltd
5/5
“Bal Matu of Develop Capability has been successfully supporting my company for about 25 years in all aspects of quality and information security systems including Cyber Essentials Plus. We have found Develop Capability to be very well organised, helpful, practical - and excellent at helping solve any problems and issues."
Syd Stewart
Managing Director, 4S Information Systems Ltd
5/5
“The monthly vulnerability scan reports and recommendations have proven to be excellent, provide a valuable insight of our online exposure to external systems and are greatly appreciated by us and our customers"
Jez Wyatt
Director, Fantastic Cloud Services Ltd
5/5
“Air Covers has been delighted with the service from Develop Capability. As a Ministry of Defence supplier we are required to comply, and be audited to show compliance, with Cyber Essentials Plus. Cost, schedule and quality are our three metrics for service by suppliers. Few suppliers meet two, Develop Capability met all three.
We were particularly pleased with their patient, professional and courteous service from start to finish of the audit. We have no hesitation in recommending their services to others.”
We were particularly pleased with their patient, professional and courteous service from start to finish of the audit. We have no hesitation in recommending their services to others.”
John Pattinson
Managing Director, Air Covers Ltd
5/5
"Cognizant have been working for years with Develop Capability with the Cyber Essentials/ Plus certification scheme and intend to continue doing the annual recertification with them. The professional attitude and technical experience they are provisioning as a service together with the audit checks is highly appreciated and beneficiary for our security posture. We highly recommend Develop Capability Ltd as a Cyber Essentials/ Cyber Essentials Plus certification provider.”
Reva Modi; Pavlina Ivanova
Information Risk Management (Corporate Security)
5/5
"Great auditor, explained everything thoroughly and the formal assessment was conducted in a professional manner”
Scott Dougan
Cyber Security Analyst, Charity Commission for England & Wales
5/5
"After excellent recommendations we chose to work with Develop Capability on our journey to achieve CE and then CE Plus. We have found Bal Matu and his team to be very knowledgeable in all areas of Cyber Security. Their help, advice and professionalism was greatly appreciated during the assessments.”
Peter McGhee
Principal at St John Rigby College
5/5
"We really appreciated the support and the way our CE and CE Plus certification was carried out. It was professional and we felt very supported along the way. We would highly recommend. Nothing was too much trouble at any time of the day. Thank you so much”
David Radley
Managing Director, DMR Training and Consultancy Ltd
5/5
